Our strategy and objectives provide direction and clarity on how we are going to achieve our vision and values.
Customer-focused, quality-driven strategy
In pursuit of customerfocused, qualitydriven approaches, we consider that the international trading experiences
of related industries and customerrelationship excellence are the core strengths, and continues to enhance
them while encouraging interaction between them.
Our customer relationship excellence refers to its ability to remain customer-focused; it is also intended to
build a relationship of trust with customers by engaging them in mutual communication throughout its
operations, and by identifying their individual expectations and preferences.
With these strengths in place, we will continue to offer a distinct value proposition to customers.
Core Values
Matrox Electronics’ core values are based in the company‘s organizational culture, and theorganization
has been built around the core values. They define the way to do business and the way to behave.The core
values inspire and challenge Matrox Electronics ‘s employees in their efforts to create a successful
company – financially, socially and environmentally.
We believe in the key values of Integrity, Integrity, Equality, Progress, Passion and Responsibility.
Integrity
We are committed to handling day to day business with clients and staff with complete honesty, openness
and integrity. We do not adhere to any form of involvement in unrighteous activity or dishonest gains, so
clients and staff can rest assured that what they see is what they get, and that our word is our bond.
Opencommunicatio
We strive to build an open, honest,givetake relationship with clients, partners and peers. All team members
are encouraged to openly share their opinions and views.
Respect for Employees, Customers and Suppliers
Our employees will be developed and motivated to meet the challenges ahead. Individuality and diversity will
be valued and performance recognized. We will provide our customers with unsurpassed valueadded service.
Our relationship with suppliers will reflect respect, understanding and sound business practice.
Continuous Self Improvement
We strive for continuous improvement in our performance, measuring results carefully, and ensuring that
integrity and respect for people are never compromised. We will ensure principles that suppor
tsustainablebusiness practices are inherent in the products and services we provide.
Pursuit of Excellence
Our pursuit of excellence leads us to new levels of professionalism. We are committed to the relentless
pursuit of quality, service and integrity in everything we do. We are dedicated to satisfying customer
needs and honoring commitments that we have made to them.
Teamwork
We are devoted to putting the best people in the right places within the organization, and giving them the
right training, tools and resources to succeed. We promote and support a diverse, yet unified, team, and
work together to meet our common goals to deliver excellence in all that we do. Respecting each individual
and contributing equally to the success of each effort.